Have A Question?
Use the FAQ topics below to find an answer. Still need help? Please reach out at hello@drinkselah.com
Flavor Pods
There’s no catch. All of our flavors have zero sugar, zero calories, zero artificial flavors, zero artificial sweeteners, and zero artificial colors.
No. Selah pods are all-natural. Some flavors contain stevia leaf extract, and others are unsweetened. Stevia is an intensely sweet-tasting plant native to Paraguay and Brazil that has been used to sweeten beverages and make tea since the 16th century
Zero.
Yes. Our Vitamin pods are packed with B Vitamins, Vitamin C, & Zinc.
Each Selah flavor pods contains 12 servings of lightly flavored water or 6 servings or fully flavored water. (per 21 oz bottle). If you want a more intense flavor, then just dispense 2 or even 3 servings by pushing the button up on your bottle (we do not recommend more than 3 servings. Trust us!).
You probably got a little trigger happy. Be careful not to push the button up on your bottle unless you want to add more flavor!
When the pod is empty you will not feel any pressure when you push-up on the dispensing button on the bottle. Plus, you will taste that no flavor has been dispensed into your water.
Yes! Every month we will be dropping new flavors (coming soon). And the best part is that you get to choose your favorite! If we do not already have your email or phone number than just share your email on the bottom of the home page so you can help select our next flavor.
Once your pod is loaded in the pod compartment, just push-up on the dispensing button to add flavor.
Yes. That is why your bottle has two pod compartments for your flavor pods. So get ready to be your own mixologist and mix and match your favorite flavors.
Each lightly flavored 20 oz Selah bottle cost about 40 cents, and each fully flavored bottle is about 80 cents. This is significantly cheaper than what you would purchase at a convenience store, and the best part is that it’s right at your fingertips without any of the harmful environmental impacts of disposable bottles.
It is recommended that you use your pod within 7 days after loading it into the bottle.
No.
Selah Bottle
The most common reason the bottle may leak is that you have not loaded it with 2 pods. The bottle must always have a pod in both compartments (even if the pod is empty) or else it will leak.
Other possible reasons for leaking:
1. You may have not closed the lid tightly enough.
2. You may have filled the bottle too high with water. Try to not fill the bottle with water above the flavor pod compartment.
3. You removed a flavor pod while the bottle was filled with water.
To avoid leakage you must empty the bottle before removing or inserting pods. Remember, you cannot use the bottle without a pod inserted in both compartments (or else it will most certainly leak).
Health Questions
Yes. The all-natural ingredients in Selah flavor pods are safe for everyone. At Selah we believe that the Selah flavor pod system provides a healthy and natural way to get your kids to drink more water! Of course, we recommend that children stay away from our caffeinated line of flavor pods.
Customer Service
Email: help@drinkselah.com
Contact number: 833-GO-SELAH
Since the Selah Bottle and flavor pods are consumable products we are not able to accept returns or provide refunds. We apologize for any inconvenience but hope our priorities of health and hygiene is understandable.
However, if your bottle is physically damaged or your flavor pod is faulty in any way please contact us right away at help@drinkselah.com
